Blog of Josh Hall

User education is not an acceptable replacement for quality or good process.   Stop trying to pass it off as if it is.  We’ve all been there, I’m sure.  Someone is trying to sell you something, or give you something they don’t want, but you have to do something special in order to get the […]

I wonder what the corporate smoking policy is at cigarette manufacturers.  Do they have no breaks because people can smoke as much as they want to anywhere in the office?  Does everyone get free cigarettes?  There’s got to be a hard balance from encouraging loyalty to your product to also maintaining productivity to investing in […]