how often do you talk to people on the phone? Answer the question for the people that are not physically close to you or that you don’t see in person regularly. I’ve always had the desire to see people, but I’ve never really wanted to talk to people on the phone. I just really dislike […]
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Tags: call, catch up, communicate, conversation, family, friend, long distance, people, phone, social, talk
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When Kallie and I had our back windshield broken by some kids while she was at work, she drove it home and I started doing some research on getting it replaced. In my online search, I found a lot of car windshield replacement services that boasted 24/7 hours. What I learned though, is that just […]
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Tags: 24/7, aaa, broken, call, car, charge, danger, drive, extra, Fix, glass, help, Kallie, mechanic, next day, overnight, repair, replacement, wind, windscreen, windshield
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if resolution can’t be met over 3 emails, it’s time to escalate to the phone. Don’t forget rules 161 and 162.
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Tags: call, documentation, email, ettiquette, phone, reading, resolution, rule, time, voice, Work
Comments: 1, 1,562 views