Honestly, I’ve never been impressed with Lowe’s. I grew up on 84 lumber, and now Home Depot is closest. Anyway… In my LEGO storage efforts, I found Stanley cases to be awesome. I’ve found a couple different models of these portable containers to be just what I needed. In my online searching, I found a […]
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Tags: care, container, customer service, deal, email, hardware, home depot, LEGO, lowes, organizer, portable, response, stanley, storage, tool, tools, website
Comments: 1, 4,284 views
This is kind of a memory, but I just remember how much of a kick I got out of my Pitt username when I was a student there. Most students had their 3 initials, then “st” to signify they were a student, and then a random one or two digit number behind it. I think […]
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Tags: 64, custom, email, helpdesk, personalized, Pitt, sixf00t4, student, university of pittsburgh, username
, 1,790 views
This post was going to start off as a bit of a stupid people rant, but a few people redeemed it from frustration and dragged it into entertaining. Possibly, the sheer ridiculousness of the entire thing brought it to the ‘funny’ category too. Yesterday, I got this email: From: Katlyn Fergus Sent: July 7, 2011 […]
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Tags: bcc, cc, distribution, drama, email, entertainment, etiquette, funny, gmail, Google, hack, IT, list, never gunna give you up, phishing, pnc, porn, random, rickroll, ridiculous, rmu, Robert Morris, security, spam, stupid, stupid people, turtles, wtf
, 2,055 views
If you’ve got a bunch of unrelated people in the To or CC recipient sections, you’re doing it wrong. Unless everyone needs to know of replies immediately, use the BCC. An informational trick here is to just copy and paste who it went to in the body of the email.
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Tags: bcc, bulk, cc, email, emails, ettiquette, mass email, recipient, send, spam
, 1,240 views
If someone sends you an email with a question, then respond to it. Emails are conversations too. Ignoring it is just like staring at them blankly in the face. for days.
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Tags: email, ettiquette, ignoring emails, no response, reply, response, send, time
, 1,237 views
if resolution can’t be met over 3 emails, it’s time to escalate to the phone. Don’t forget rules 161 and 162.
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Tags: call, documentation, email, ettiquette, phone, reading, resolution, rule, time, voice, Work
Comments: 1, 1,562 views