Little Things

Let’s rewrite an ending that fits

13 October, 2010 (12:00) | Little Things

I love it when my bill comes to something like $8.01 and the cashier either takes a penny from the change cup or just tells me not to worry about it.  The latter is the more impressive and impacting of the two.  To think that they’re more driven make the transaction a nice and simple one, than to make a penny off of me, is a great achievement in customer satisfaction.