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30 May, 2011 (12:00) | Hall's Rules of Social Order
if resolution can’t be met over 3 emails, it’s time to escalate to the phone. Don’t forget rules 161 and 162.
Tags: call, documentation, email, ettiquette, phone, reading, resolution, rule, time, voice, Work
Also applies to texting. And yet, your reference to 161 is why I generally use email when possible…
Do you throw away batteries?
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