Tag: user

Hall’s Rule of Social Order #94

19 November, 2012 (12:00) | Hall's Rules of Social Order

User education is not an acceptable replacement for quality or good process.   Stop trying to pass it off as if it is.  We’ve all been there, I’m sure.  Someone is trying to sell you something, or give you something they don’t want, but you have to do something special in order to get the […]

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